terms of service

a gentle agreement between us before we begin

these terms of service outline the conditions for participating in sound bath sessions, expressive arts workshops, private sessions, and other offerings by ur soul toast, facilitated by janelle.

by booking or attending any session, you agree to the terms below. these terms are designed to create a safe, respectful, and supportive container for everyone involved.

references to "us," "we," or "ur soul toast" refer to janelle and her offerings. "you" refers to any participant, client, or attendee.

01 bookings & reservations

all sessions, workshops, and private bookings must be confirmed in advance. bookings are only secured upon receipt of full payment unless otherwise agreed upon in writing.

please review session descriptions before confirming your booking. if you have questions about whether a session is right for you, reach out before booking, i'm happy to chat.

we reserve the right to adjust schedules, session formats, or venues when necessary. you will be notified as early as possible if any changes occur.

02 cancellations & rescheduling

for group sound bath sessions:

  • cancellations made more than 24 hours before the session may be transferred to another date (subject to availability).

  • cancellations made less than 24 hours before the session are non-refundable.

  • no-shows will forfeit the session fee.

if you feel unwell, please rest at home. do reach out and we'll do our best to accommodate a transfer where possible.

please be early, late arrivals would disrupt the experience for others in the room.

03 cancellations - workshops & events

for multi-session workshops and events, the following refund schedule applies:

  • at least one (01) month or more before the event - full refund

  • two (02) weeks before event - no refund

all cancellations must be submitted in writing (via email or whatsApp) and acknowledged by us to be valid.

04 cancellations - private 1:1 sessions

for private sound bath and expressive arts sessions:

  • reschedules or cancellations must be made at least 24 hours in advance.

  • cancellations made less than 24 hours before the session are non-refundable.

each booking is entitled to one reschedule within a 4-week window from the original date.

05 your health and wellbeing

the practices offered by ur soul toast, including sound baths, sound healing, expressive arts, breathwork, and somatic movement, are intended to support relaxation, creative expression, and personal exploration.

these sessions are not a substitute for medical, psychiatric, or psychological care. If you are currently under the care of a healthcare professional, please inform them before participating.

please consult a qualified healthcare provider before attending if you have:

  • Epilepsy or seizure conditions

  • Severe mental health conditions (e.g. psychosis, severe depression)

  • Pregnancy (especially first trimester)

  • Sound or sensory sensitivity

  • Recent surgeries or acute physical injuries

  • Heart conditions or pacemakers

  • Any condition that may be aggravated by deep relaxation or altered states

By attending any session, you confirm that you have disclosed any relevant health conditions in your intake form and that you are participating voluntarily, with awareness of the nature of the practice.

each booking is entitled to one reschedule within a 4-week window from the original date.

06 personal responsibility & consent

my work is trauma-informed and consent-led. you are always in choice during any session, there is no expectation to do, feel, or express anything in particular.

you are responsible for listening to your own body and adjusting your level of participation as needed. if something doesn't feel right, you may rest, step back, or leave the space.

facilitators provide a supportive environment and may offer gentle guidance, but you remain the authority on your own experience and wellbeing.

07 emotional & experiential awareness

sound, movement, and expressive arts practices can sometimes surface emotions, memories, or unexpected physical sensations. this is a natural part of somatic and creative work.

by participating, you acknowledge that such experiences may arise and take responsibility for your own integration after sessions. if you need support, please reach out, there is no timeline or expectation for how things should unfold.

facilitation is provided within the scope of expressive arts and sound practice. it does not constitute psychotherapy or clinical mental health treatment.

08 sound & sensory experiences

sound bath sessions involve live instruments including singing bowls, gongs, chimes, and other resonant instruments. volume levels vary throughout a session.

if you have sensitivity to sound, loud frequencies, or vibration, please inform us before attending so we can discuss whether the session is appropriate for you.

participants in group settings may naturally fall into deep rest, change positions, or breathe audibly. these are normal responses to deep relaxation and are welcomed without judgment.

09 session etiquette

let's honour the shared space and the experience of everyone present:

  • arrive at least 5–10 minutes before the session begins

  • remove footwear before entering practice spaces

  • silence and put away mobile devices

  • speak softly within the studio environment

  • Please refrain from wearing strong fragrances, as others may be sensitive

late arrivals may not be admitted once a session has begun.

10 personal belongings

please do not bring valuables to the sessions. ur soul toast and partner studio hosts are not responsible for any loss, theft, or damage to personal belongings.

11 behavior & community safety

we are committed to maintaining a safe, inclusive, and respectful environment for all participants. we reserve the right to decline or discontinue participation for anyone who:

  • is disruptive, aggressive, or engaging in harassing behaviour

  • appears to be under the influence of alcohol or non-prescribed substances

  • is experiencing a level of acute distress that may be unsafe in a group setting

in such cases, fees are non-refundable. if you're going through a particularly difficult time, please reach out in advance so we can discuss what support might be most appropriate.

12 photography, recording & intellectual property

to protect the privacy of all participants and the integrity of the space, please do not photograph, video, or audio-record any sessions without prior written permission.

all session content, facilitation methods, and materials are the intellectual property of ur soul toast and may not be reproduced or distributed without consent.

we may occasionally photograph or document sessions for our own use. You may let us know if you prefer not to appear in any materials, and we will respect that.

all artwork and creative works produced by participants remain the sole intellectual property of the participant. we will not reproduce, display, or use any participant's artwork in any form without their prior written consent. participants are welcome to bring their artwork home at the end of each session, or leave it with us if that feels more comfortable, the choice is entirely yours. works left in our care will be stored with care and respect, and may be collected at any time.

13 liability

participation in any ur soul toast session, workshop, or event is entirely voluntary. by attending, you acknowledge awareness of the nature of the practice and agree to take responsibility for your own wellbeing.

ur soul toast and its facilitators are not liable for any injuries, losses, or damages arising from participation in sessions, except where required by applicable law.

14 partner studio events

some events are co-hosted or hosted at partner studio spaces (e.g., Space2B, and other venues). when attending events at partner studios, their respective studio policies and code of conduct also apply.

ur soul toast is not responsible for the facilities, services, or policies of third-party venues.

15 privacy

information shared in intake forms and during sessions is kept confidential and is used solely to support your experience. it will not be shared with third parties without your explicit consent, except where required by law.

intake forms may ask about health history, current life circumstances, and intentions for the session. please share only what you are comfortable sharing.

16 changes to these terms

these terms of service may be updated from time to time. the most current version will always be available on our website. continued participation in our offerings constitutes acceptance of the current terms.

got questions?

i'm happy to clarify anything before you book.
do reach out and let's have a chat.

📧 ursoultoasted@gmail.com
📱 @ursoultoasted on instagram

sound baths · expressive arts · singapore

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